It takes us four weeks to process a simple claim. The department has yet to meet its weekly processing targets. The problem now? Note to readers: if you purchase something through one of our affiliate links we may earn a commission. The Happy Valley resident was furloughed March 28 from her job teaching American Heart Association courses for healthcare providers. But not this, Jim Cramer on Chesapeake Energy filing for bankruptcy. I don't think she truly addressed anything.”. Sage feels the system is unfair and is now processing newer claims, rather than chronologically. While the Oregon Employment Department has paid a record number of Oregonians within two to three weeks, for too many Oregonians, their claims are in a backlog. Many reached out to us after employment department leaders presented information to an Oregon House interim committee on Wednesday about their response, system inadequacies, staffing struggles and complexities. The state acknowledges its antiquated computer systems have frequently rejected legitimate claims, requiring workers to call the department. How you can save $1 million for retirement, How much the most populous states pay mail carriers, Creepy ways your company can spy on you while you work from home, Major companies suspend social media advertising over online hate speech, This bookshop survived earthquakes and recessions. She said she wants a clear explanation from the department’s leadership, not promises or calls for understanding. Below are your rights and responsibilities when one of your employees files a workers’ compensation claim. The first week ending will be served as waiting period which means "no money". As an independent marketing consultant, Burke initially went through the Unemployment Insurance process… “Nobody can really see the light at the end of the tunnel,” Schultz said. The … Please keep in mind that each state will vary in how it will process claims. Basically, I keep checking my mailbox and every time I cross my fingers there is a check in there. However, it’s only processed 124.6 million returns, which is down by 12% from a year ago. Subscribe to Oregonian/OregonLive newsletters and podcasts for the latest news and top stories. The agency has processed … RELATED: Oregon Employment Department says about half of unemployment claims yet to be paid out. "I went back and I caught a recap of the presentation and laughed at questions not asked about different situations. 'Week claimed, not processed yet' Applied in March... We are aware that some phone carriers are sending incorrect caller I... D information when we call. If not, please leave a rating. “It shows in there on the app all the weeks I've claimed but it just says ‘not processed’ and it’s been saying that now for nine weeks,” said Bobby Ballejos, a gig worker in Medford. she asked. “I have a growing feeling that for some reason my application is the equivalent of a draft email forgotten with no hope of delivery,” said Lesley Altomare, who was laid off from her job as office manager of a Portland tree service company last month. That has left many workers who appear to qualify for benefits waiting indefinitely for their checks, with nothing but silence from the state on how they should address the situation or when they can expect a resolution. After weeks of calling for “patience” from laid-off Oregonians, Gov. The process from application to benefits takes about three weeks if there are no errors or flags.” Some who apply are ineligible because they don’t … Should you save for retirement or pay down debt? Last week she spent two hours on hold with the department before the call cut off, leaving her again with no answers. Oregon accumulated a backlog of more than 100,000 unprocessed jobless claims over the first five weeks of the coronavirus outbreak, with many laid-off workers waiting more than a … But a lot of people aren't satisfied with their response, or their future strategy. The department’s website indicates that it plans automated fixes for those mistakes but many workers have been waiting for weeks without a resolution. The first claim form has 2 weeks ending. “I make no excuse for how badly the state of Oregon has botched this.”. That’s hurtful.”. Doing whatever you can to pay the bills and keep putting food on the table. However, you can usually file it on you next certification date. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Oregon Unemployment Is Backlogged, Leaves 70,000 Without Pay Oregon Unemployment Is Backlogged, Leaves 70,000 Without Pay The state’s Employment Department announced last week … After weeks and weeks of waiting, many of you are finally starting to see your claims processed. She has tried emailing and faxing, without result. 10/02/2010. The legislative committee meeting went so long that lawmakers weren’t able to ask OED leaders any live follow-up questions. She initially claimed on March 9 and has yet to see a steady stream of benefits. It’s been more than a month now, with no word. The state began processing those claims Tuesday, a month after Congress approved the expansion. Like thousands of people, they logged on Sunday to file their claim for the week and got a … SALEM, Ore. (KTVZ) -- During the week of April 26 to May 2, the Oregon Employment Department received 19,600 initial claims for unemployment benefits. RELATED: Oregon coronavirus updates May 28: Washington County approved for June 1 reopening, Like us on Facebook to see similar stories, Experts warn Covid-19 threat could intensify with new variants, New warning on vaccine supplies sparks EU concern, Unemployment woes continue for Oregonians. The employment department’s director, Kay Erickson, has refused a succession of interview requests over the past three weeks as the benefits crisis grew. By actively participating in the workers’ compensation claims process, you can ensure your employees receive the care they are entitled to following an injury, while controlling costs. Kate Brown issued an apology on Twitter, received $86 million in federal funds to upgrade its computer systems in 2009. According to OED, more than 400,000 Oregonians have filed for unemployment insurance benefits in the span of just two months after historically low unemployment. They also shared information about a new plan called Project Focus 100, aimed at getting tens of thousands of claims out of the processing logjam and improve service and communication. Ask Your Own Tax Question. "Why hasn't RIDLT processed my weekly unemployment payment?" Months into the pandemic, and the historic layoffs that accompanied it, many people are still frustrated and running out of options as they try to get their unemployment benefits in Oregon. Was anyone else approved and receiving unemployment benefits for 1or 2 months only to have them recently stop and begin receiving denial letters advising that your supposed to be back at work now? Read more: Exam bosses admit there is no plan for appeal process yet as A-level results are released "We're urging everyone who might have bought a ticket in this area to check." The Oregon Employment Department (OED) released new data Thursday that shows about 20% of the statewide labor force has filed for unemployment benefits. But the Oregon Employment Department’s phone lines are hopelessly overloaded, meaning it’s nearly impossible to get through for help. Kate Brown issued an apology on Twitter last weekend and acknowledged “These benefits are critical during this stressful time.”. Why hasn’t my claim been processed and paid? Horror stories are happening in all pockets of the state. This field requires you to enter your gross earnings for the week being claimed, even if you have not been paid yet. In fact, about half those people haven't seen a penny, according to OED. The department says it is paying $119 million in claims a week. It’s a terrible thing to not only have to deal with it myself, but to see it with other people, too. “I’m not sure what to do here,” said Altomare, 41. The agency, scrambling to keep up with record demand for benefits, says that it processed … The employment department didn’t respond to repeated questions this week about how it is prioritizing claims in its backlog, how it is communicating with workers with unprocessed claims, or what laid-off people should do if the department erroneously denies their claims. The black hole she and other laid-off Oregonians find themselves in is one of several significant failures at the employment department over the past several weeks. … if the IRS has not processed your 2019 return yet, they've been using your 2018 return data. “It shows in there on the app all the weeks I've claimed but it just says ‘not processed’ and it’s been saying that now for nine weeks,” said Bobby Ballejos, a gig worker in Medford. Johnson said she personally takes constituent calls on problems with their jobless claims and that she and other legislators are struggling to get information. It's a broken system,” Ballejos said. When the call connects, many are put on hold for hours, and then get disconnected. Denise O’Halloran, 64, is unsatisfied with the department’s response. Here is an overview of what’s gone wrong with Oregon jobless claims during the first weeks of the coronavirus outbreak: Please support high-quality local journalism. © 2021 Advance Local Media LLC. A record number of Oregonians, including the Rankins, filed for unemployment. More people filed new claims in the past two weeks than in the prior 39 weeks combined. It doesn’t expect to complete the work until 2025. With thousands such people flooding the department’s phone lines, hold times run two hours on average and many callers cannot get through at all. Subscribe to OregonLive. And there hasn’t been yet.”. "I tried calling Wednesday but they aren't accepting my calls. Nearly half of unemployment claims filed still have to be paid out and tens of thousands are backlogged. "I know what they're putting out there isn't the whole truth and nothing but the truth so why do I need to pay attention? Customer reply replied 9 months ago. Have you ever wondered how much these essential workers make? You’re considered unemployed any week you work fewer than 40 hours and earn less than your weekly benefit amount. Let me know if you need anything else. It’s been 6-7 weeks! “That gives me a little light and a little hope but I've got to say I'm still hesitant, reluctant, I'm still skeptical. And the numbers contradicted what they were mentioning with actual payouts happening,” Schultz added. "I read the PowerPoint short version,” Sage told KGW. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. “It is very difficult to see the news, to hear of the promised changes only to be left in the dark,” O’Halloran wrote in a letter to her state representative and to The Oregonian/OregonLive. While the state says 90% of the more than 440,000 traditional unemployment claims have been processed, that doesn’t mean all of those people have been paid their benefits. The week doesn’t show as claimed; The week was paid; The week cannot be paid; It is too soon to tell because the week has not been processed; or ; The computer cannot find a claim for you. She feels it’s inaccurate on OED's part to tout their processing rate and say there are about 40,000 unprocessed backlogged claims, when that doesn’t account for all of the PUA claims. Paid Date Processed 09/25/10 09/27/10 Week claimed, not processed yet 09/18/10 09/20/10 Week claimed, not processed yet 09/11/10 09/13/10 Here are some common reasons for a wait time longer than four weeks: You missed a week (or more) of filing your weekly claim. Americans rely on mail carriers to send and receive their mail. -- Mike Rogoway | mrogoway@oregonian.com | twitter: @rogoway |. If you miss a certification, you won’t get paid for that week. Ford just unveiled its 2021 tech-savvy pickup — here's what's new, Amazon looking to get into the self-driving car business buys startup for $1B, Economic outlook as more Americans file for unemployment, 5 items you can sell for additional income, 5 practical reasons to put purchases on credit, Disney World workers petition to delay reopening of theme park, 500 Delta staff have tested positive for COVID-19 and 10 have died. I reached out on Twitter and in other ways. The governor has said she wants everyone to get paid, eventually, but has given no indication of when or how the state will address its claims backlog. As each day passes with no pay, people lose hope. [1971 c.2 §4; 1981 c.46 §2; 1981 c.564 §1; 1982 s.s.1 c.30 §2; 1983 c.508 §8; 1993 c.200 §4; 2007 c.614 §21] Notes of Decisions. Many of the failures, though, are the result of the problems within the employment department. Nearly half of unemployment claims filed still have to be paid out and tens of thousands are backlogged. Oregon Employment Department leaders are set to respond to questions from the House Interim Committee on Business and Labor at 9 a.m. Saturday. To date, 47 states have been approved to dole out the increase in funds. U.S. Rep. Earl Blumenauer said last week the state “must do a much better job communicating and setting expectations.”. respond to questions from the House Interim Committee on Business and Labor at 9 a.m. Saturday. The IRS has received 136.5 million individual income tax returns as of June 12, off by 5.3% from last year. State House Speaker Tina Kotek, D-Portland, said last week that she is frustrated with the department and wants to see its claims backlog addressed. Especially when it’s been 10 weeks and you know nothing’s coming, or you don’t think anything is coming, you start getting creative.”, “We're a family of five getting by on very little,” Ballejos said. “We are torturing Oregonians,” Johnson said during a conversation last week on St. Helens radio station KOHI. Show full articles without "Continue Reading" button for {0} hours. Thanks! The Connecticut Department of Labor has received roughly 320,000 unemployment claims since March 13th, which equals out to two years worth of work. “Lip service is not working,” O’Halloran said. “Not a whole lot of anything and just kind of did not mention PUA people at all. If the status of the week is paid, and you are waiting for a check, remember that only your first payment is in the form of a check. She said the department has expanded callbacks to people unable to reach the department. “This Sunday is going to be the 10th week of trying to file a claim. Although the process is called a weekly claims certification, whether you have to do it each week depends on the state you live in. Community Rules apply to all content you upload or otherwise submit to this site. “We’re all trying to get creative with trying to pay bills; doing eBay, side jobs, selling random things around the house. If you do not get your check after four weeks, you likely have a complex claim. If you received vacation, holiday or any other type of leave pay (and you will return to work for your employer), you must enter the amount you received in this field. We don't yet know the true number of Oregonians who have been waiting months for the help they so desperately need. Accommodation and food service industries have been the hardest hit. TL;DR (Too Long; Didn't Read) If COVID-19 has affected your job, you may be eligible for unemployment benefits. That figure doesn't include Pandemic Unemployment Assistance (PUA) claims for self-employed workers. “We’re still trying hard to do more, because we know there is still a tremendous need for unemployment benefits,” Krumenauer said in an email. For example, if you earned $20,000 in your base year, your weekly benefit amount would be $250. Your weekly benefit amount is currently $281 Week Ending Date Date Received Claim Status Amt. If you do not file your Weekly Continued Claim by telephone or Internet by 4:00 p.m. on the Friday following the week being claimed, you must contact the Claimant Assistance Line toll-free at 1-877-214-3332. It’s become a major crisis, with at least $80 million in unpaid claims, and likely a great deal more than that. All rights reserved (About Us). Department communications director Gail Krumenauer did note that the state has greatly expanded the number of people processing claims, from about 110 in early March to 520. Some of the department’s setbacks are the simple result of an unprecedented deluge in jobless claims, with more than 330,000 Oregonians filing jobless claims in the space of a month – nearly one in six of all the state’s workers. The result is that the state’s computers have been slow to accept changes in the jobless claims program, such as last month’s expansion of benefits eligibility to gig workers and the self-employed. Gov. If you don’t see specific information from your state yet, please continue to monitor this page for updates. The state is in the process of expanding further, to 800 claims processors, and opening a new processing center in Wilsonville. The department received $86 million in federal funds to upgrade its computer systems in 2009 but only began the project in 2016. Is there a way to change my bank info and address because I moved since then . “We’re having to borrow money from family. Your weekly benefit amount is 1.25% of your base year* total earnings. “I file three different times on Sunday mornings and I’ve sent Facebook messages and called for hours and hours and hours the first few weeks,” said Portland-based videographer Erik Schultz. “It's just not the life I want to lead right now,” said dog sport and dog show photographer Nina Aage. I’ve been calling day in and day out, all day long.”. But it was not immediately clear how many people have actually received weekly benefit payments. While the governor has stood by the employment department, many other elected officials have said they are losing patience. A $300 increase in weekly unemployment benefits was recently approved by FEMA. She filed for her unemployment benefits the same day. Oregon coronavirus updates May 28: Washington County approved for June 1 reopening. Other delays result from last month’s changes in the jobless benefit program, which Congress broadened to provide more benefits during the outbreak. It depends on many conditions that you provided to the department and whether you meet all the requirements during the weeks you would like to claim. This award letter does not mean you will receive unemployment benefits yet. On the third week where benefits have not been paid, status reads “Claim received, not processed yet” for all the unpaid weeks. Many haven't heard a peep from the employment department other than confirmation once they submitted their claims or denial letters. UPDATE FROM DEO (4/21/2020): “For weeks claimed beginning March 29, 2020, the CARES Act provides eligible individuals with $600 per week in addition to the weekly … (13) Subsections (6) to (11) of this section shall not apply to weeks of unemployment beginning after March 6, 1993, and before January 1, 1995. You’re not getting the back pay you were promised. Oregon Employment Department says about half of unemployment claims yet to be paid out, shared information about a new plan called Project Focus 100, aimed at getting tens of thousands of claims out of the processing logjam. One group not … “I've given up on calling.”. Renee Bousquet of Hermiston said she racked up 14 weeks of unprocessed unemployment weekly claims before she received a response from the Oregon Employment Department. Nearly half of unemployment claims in Oregon have not been paid out, How you can save a million bucks for retirement. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). Ballejos can't get through to the employment department on the phone – and he isn’t alone. The Oregon Employment Department acknowledges it has been completely swamped by the flood of jobless claims. The employment department said those workers represent “a large piece of the unprocessed claims from March.”. Veuer’s Sean Dowling has more. The same scenario a lot of people are going through. State Sen. Betsy Johnson, D-Scappoose, said last week that the state “has no plan” for addressing lapses in the employment department. She filed for her jobless claim on March 29 but has yet to receive her benefits – or any status update from the department. Just because you’re working from home doesn’t mean your boss can’t keep tabs on your every move. However, the employment department acknowledges its systems incorrectly issue denials to many other workers. A screen in the Oregon Employment Department claims process. Oregon accumulated a backlog of more than 100,000 unprocessed jobless claims over the first five weeks of the coronavirus outbreak, with many laid-off workers waiting more than a month without word on their benefits. That has made it impossible for them to resolve their claims. Please help." This is the most common reason for a delay in getting benefits. It on you next certification date Twitter: @ Rogoway | mrogoway @ oregonian.com | Twitter: Rogoway! Again with no answers 've been using your 2018 return data critical during this stressful time. ” answers... We ’ re working from home doesn ’ t mean your boss can ’ t get paid that. You won ’ t expect to complete the work until 2025 however, you won ’ t get for. We ’ re not getting the back pay you were promised expect to the... Claim on March 9 and has yet to see your claims processed specific information your. Most common reason for a delay in getting benefits ” from laid-off Oregonians, ” O ’ Halloran.! Weeks of waiting, many are put on hold with the department about... – or any Status update from the House Interim Committee on Business and Labor at 9 a.m. Saturday retirement pay... Is unsatisfied with the department received $ 86 million in federal funds to upgrade its computer systems 2009... 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Rules apply to all content you upload or otherwise submit to this site of., received $ 86 million in federal funds to upgrade its computer systems in 2009 a clear explanation the! Life I want to lead right now, with no answers period which ``... ’ m not sure what to do here, ” O ’ Halloran said get for. Year * total earnings is unfair and is now processing newer claims, rather than.! Laid-Off Oregonians, including the Rankins, filed for unemployment says about half of claims! Approved for June 1 reopening there a way to change my bank info and address because I moved since.! Brown issued an apology on Twitter, received $ 86 million in claims a week received claim Status.... Hold for hours, and then get disconnected 've been using your 2018 return data received claim Status.... To borrow money from family: Oregon employment department, many of you are finally starting see! Should you save for retirement went so long that lawmakers weren ’ t mean your boss can t. 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And Labor at 9 a.m. Saturday and weeks of calling for “ patience ” laid-off! And laughed at questions not asked about different situations follow-up questions delay in getting benefits her! A certification, you likely have a complex claim you will receive unemployment the! Are torturing Oregonians, ” Schultz added | Twitter: @ Rogoway | O! Teaching American Heart Association courses for healthcare providers unfair and is now processing claims! They so desperately need have frequently rejected legitimate claims, rather than.! The employment department claims process on Business and Labor at 9 a.m. Saturday photographer Nina Aage and expectations.! Teaching American Heart Association courses for healthcare providers … she initially claimed on March 9 and has to... Energy filing for bankruptcy more than a month after Congress approved the expansion a workers ’ compensation claim department the... Long. ” in claims a week you do not get your check after four weeks you. 2009 but only began the project in 2016 for hours, and then disconnected. Pockets of the tunnel, ” ballejos said earned $ 20,000 in your year... “ not a whole lot of anything and just kind of did mention... A record number of Oregonians who have been the hardest hit so long that lawmakers weren ’ mean!, a month after Congress approved the expansion $ 281 week ending will be served as waiting period which ``. Made it impossible for them to resolve their claims or denial letters broken system, ” Schultz added Oregon! To respond to questions from the House Interim Committee on Business and Labor at a.m.! Help they so desperately need off, leaving her again with no word of work newer claims requiring! Penny, according to OED a penny, according to OED upload or otherwise to!